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  • Redstick
    Keymaster
      October 30, 2017 at 11:21 am
      Post count: 18
      #1323

      Hi jrlosada,

      Thanks for bringing your question to the support forum! We will look into what is causing this bug.
      It would be helpful if you could give us a few more technical details: Are you using an iPhone or an iPad? What type of iPhone or iPad are you using (eg: iPhone 6S or 7, etc.)? Are you sure you have the latest iOS version for your device?

      As mentioned before, we will look into this.

      Anonymous
        November 1, 2017 at 12:06 am
        Post count: 3
        #1361

        Thanks very much for your soon reply, next i send you details about my device, it is an IPAD 3.1, software is updated at the latest version this device admits (9.3.1), after some use everything works well but not this matter with the bluetooth, it fails just when i accidentally push on the redstick bluetooth button or when i change to another file inside the app.
        kind regards

        Product: Redstick 3.20.2i
        Device details:
        OS: iPad OS 9.3.5
        Manufacturer: Apple
        Device: iPad 3,1
        Bluetooth laser measurer : Bosch GLM50 C (Jun 2017)

        Anonymous
          November 8, 2017 at 4:11 am
          Post count: 3
          #1396

          Hi! Could you tell me if you have any news about this topic? i need to know about the cause of the problem if it comes from my device version and if it has any solution, also the android version has the same problem?
          Thanks for your reply…

          Redstick
          Keymaster
            November 8, 2017 at 8:55 am
            Post count: 18
            #1397

            Hi jrlosda,

            We have been able to reproduce this issue and it seems to be related to changes made recently to Apple’s OS causing this bug. We have not been able to reproduce this issue when testing on Android devices. We are working to fix it for a future release of Redstick.

            In the mean time, if you need to avoid accidentally pressing the Bluetooth button in the app then you can close the settings toolbar while drawing walls with the Bluetooth device. If you need to disconnect your devices try turning Bluetooth off on the measuring device, the app should detect the disconnect and not have any bugs.

            Again, we are working to address this in a future release of Redstick.

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